SFO Shuttle has a 50-year history of dedication to safety and service.  We know these are primary concerns for all shuttle operations, and our tireless efforts to achieve perfection in this area means peace of mind for you and your shuttle riders.

SFO Shuttle has a long-standing Quality Assurance Program that monitors critical areas such as:

• Customer Service
• Safety
• Vehicle Maintenance
• Professionalism
• Accountability
• Continuous Improvement Implementation

The strength of our safety and service programs lies in our dedication to educating and training our staff.  Through continual education and training, our staff not only understands but embraces our company’s culture of putting safety and service first.  Our comprehensive training programs cover dozens of topics, including:

• Customer Care & Passenger Safety
• City Driving Hazards
• American with Disabilities Act Policies and Procedures
• Diversity Training
• CHP Regulations Update
• Handling Emergency Situations

To ensure the highest levels of safety and service, we rigorously audit and evaluate our staff’s performance, and we incentivize good performance. This assures you of consistency in operations, and it supports our continued culture of exemplary service and maintaining the highest safety standards.